Dharmisha Gokani, Director of D’aromas, has been instrumental in transforming a passion project into a trusted partner for the HoReCa (Hotel, Restaurant, and Catering) industry. What began as a quest to deliver authentic, high-quality tea and coffee experiences has evolved into a comprehensive, one-stop solution tailored for modern hospitality businesses.
With an ever-expanding portfolio that spans gourmet beverages, innovative ingredients, and essential café infrastructure, D’Aromas is setting new benchmarks in quality, innovation, and operational convenience. As the hospitality landscape continues to evolve, the brand’s integrated approach and commitment to sustainability are helping its partners stay ahead of the curve.
1. What was the original vision behind D Aromas, and how has the brand evolved to become a one-stop solution for the HoReCa industry today?
Ans. D Aromas was founded with a vision to redefine how people experience tea and coffee—bringing authenticity, quality, and innovation to every cup. What started as a passion for crafting premium beverages has grown into a full-fledged ecosystem designed to serve the dynamic needs of the HoReCa industry. Today, we offer an expansive portfolio that includes premium teas and coffees, innovative syrups, versatile spreads, popping boba, and convenient premixes, alongside essential café infrastructure like packaging and furniture. This evolution into a one-stop solution allows us to simplify sourcing and elevate consistency for our hospitality partners.
2. In such a diverse and competitive sector, how does D Aromas ensure consistent quality and innovation across its product offerings tailored for hotels, restaurants, and caterers?
Ans. Quality and innovation are embedded in our DNA. Every product—from our farm-sourced coffee beans to our custom-formulated beverage syrups—undergoes stringent quality control processes. Our R\&D team plays a crucial role in ensuring each offering maintains its taste, consistency, and ease of use, which is especially important in high-volume hospitality environments. We actively monitor industry trends and consumer feedback to continuously refine our products, ensuring they not only meet but exceed the expectations of HoReCa professionals.
3. With changing consumer preferences and growing emphasis on premium experiences, how does D Aromas cater to the evolving taste and service expectations of HoReCa clients?
Ans. Today’s consumers are seeking more than just flavor—they’re looking for unique experiences, health-conscious options, and premium quality. D Aromas caters to these expectations by offering artisanal blends, clean-label ingredients, and customizable product solutions that allow our HoReCa clients to create signature offerings. Whether it’s a craft beverage using our gourmet syrups or a trendy dessert topped with our popping boba, we provide the tools to deliver memorable, modern culinary experiences.
4. Could you walk us through the range of products and services D Aromas offers, and how this integrated approach helps streamline operations for HoReCa establishments?
Ans. Our product suite includes premium tea and coffee, beverage syrups, sweet and savory spreads, popping boba, and premixes for waffles, cakes, and soups. Beyond consumables, we also supply essential café solutions like furniture, cafe equipment and chef coats. This integrated approach allows HoReCa businesses to consolidate their sourcing, reduce vendor management complexities, and maintain brand consistency across outlets. By offering both product quality and operational convenience, we help our partners focus on delivering great service to their customers.
5. Sustainability and local sourcing are becoming vital in hospitality. How is D Aromas aligning its sourcing, packaging, and product development to support eco-conscious hospitality businesses?
Ans. Sustainability is a growing priority for us. We’re committed to responsible sourcing practices, ensuring our ingredients are ethically and locally sourced whenever possible. Our packaging solutions are increasingly shifting toward eco-friendly materials that align with global environmental standards. We’re also actively investing in sustainable product development—reducing waste, improving shelf life, and creating clean-label formulations. By supporting these initiatives, D Aromas aims to be a reliable partner for HoReCa businesses that value both quality and environmental responsibility.
